Last updated: September 30, 2026

Thank you for choosing Zelaris. Here are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed and dispatched within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping Option	Estimated Delivery	Cost
Standard Tracked Shipping (US)	3 – 7 Business Days	FREE (Promotional)
Priority Insured Shipping	2 – 4 Business Days	$4.95
International Express	7 – 14 Business Days	Calculated at checkout

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Zelaris is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost, Stolen, or Damaged Packages

If your package arrives damaged, or if it is lost in transit by the carrier, please contact us at support@getzelaris.com and we will immediately open a trace or ship a replacement order at no cost to you.

6. Contact Us

If you have any questions about the delivery of your order, please contact our support team at support@getzelaris.com.